Vinted Members Express Displeasure About Size Changes
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact every member regarding the update.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Updates
Before the change, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices due to shopper criticism.
